Frequently Asked Questions

Cleantier Services offers a range of services, including deep cleaning, recurring janitorial cleaning, organizing, decluttering, and disinfecting with sanitation.

Cleantier Services operates during standard business hours from 8am to 8pm Monday through Friday and 10am to 6pm on Saturdays and Sundays. Our team is available to assist you during these hours.

Yes, we are a fully licensed and insured commercial cleaning company, ensuring your peace of mind.

Requesting an estimate is easy! You can contact us through our website's contact form or by giving us a call at (305) 859-3195. We'll discuss your needs and provide you with a customized quote promptly.

We tailor our services to meet your unique requirements, ensuring excellence in every clean.The frequency of office cleaning services depends on factors like the size of your office, the number of employees, the nature of your business, and your budget. Common cleaning schedules include: Daily cleaning: Suitable for high-traffic offices and those with strict cleanliness requirements. Weekly cleaning: Ideal for smaller offices or those with lower foot traffic. Bi-weekly or monthly cleaning: Suitable for offices with minimal cleaning needs or a tight budget. Seasonal or deep cleaning: Occurs less frequently and includes more intensive cleaning tasks like carpet cleaning or floor waxing.

It's not necessary for you to be present during cleaning. We can schedule our services to accommodate your preferred timing and access to the space.

Yes, we cater to various industries, including offices, medical facilities, retail stores, daycares, and more. Our services are adaptable to different business environments.

Absolutely! We tailor our services to meet your unique requirements, ensuring excellence in every clean.

Yes, we provide one-time deep cleaning services for events, initial deep cleans, or whenever you need a thorough and comprehensive clean.

Thank you for asking, we primarily work after hours 6pm until the job is completed or on weekends. We understand that some businesses have unique needs. We offer special scheduling options to accommodate your specific requirements. However walk-through are scheduled from 8am - 6pm every day of the week.

We accept various payment methods, including credit cards, checks, and online payments. You can choose the option that best suits your convenience.

Clean Tier offers flexible payment terms to accommodate your specific preferences. You can choose from options like Net 30, Net 15, or due upon receipt, allowing you to manage your payments in a way that suits your business needs. Please contact our team for further details on payment terms and options. Here's an explanation of Net 30, Net 15, and due upon receipt payment terms: Net 30: Net 30 is a payment term that means the invoice amount is due 30 days after the date of the invoice. It provides clients with a month to complete the payment for the services provided. This is a common payment term for businesses that allows some flexibility in settling bills while maintaining a predictable payment schedule. Net 15: Net 15 is a shorter payment term where the invoice amount is due 15 days after the date of the invoice. This payment term accelerates the payment process, ensuring that clients settle their invoices more quickly. It's a great option for businesses looking for faster cash flow. Due Upon Receipt: Due upon receipt is a payment term that requires the client to make payment immediately upon receiving the invoice. It's the quickest possible payment term, ensuring that clients pay for the services promptly. This term is often used for services that have been completed and require immediate settlement. Each of these payment terms provides different timelines for clients to make payments, offering flexibility based on your financial needs and preferences. Cleantier Services offers these options to make the payment process convenient for its clients.

Cleantier Services does not offer day porter services at this time. We specialize in providing comprehensive commercial cleaning solutions with appointments tailored to your specific needs. Our services are usually after-hours (5pm until cleaning is completed) or on weekends.

At Cleantier Services, we take pride in utilizing eco-friendly, high-quality cleaning supplies for our services. Typically, we provide all the necessary cleaning materials and products needed to perform our cleaning tasks effectively, maintaining our commitment to excellence in cleanliness and hygiene. However, if our clients have specific preferences or wish to use their supplies, we are open to accommodating such requests. We can also offer suggestions for maintaining a well-stocked janitor closet to ensure the efficiency and effectiveness of our cleaning services. Please feel free to contact us for more information or discuss your supply preferences.